My vision is to analyze humans' behavior and achieve resolution in problems via design. To me, design is problem-solving and making every touchpoint a pleasant experience.

Download Iris's Resume

Experience

Senior UI/UX Designer

Sep 2020 - Present
Taiwan

Vyond - Cloud-based animation software tool

  • Mainly focus on the SaaS product experience from problem finding, data validation, ideation, prototyping testing to development
  • Build the Vyond design library

Product Designer

Apr 2018 - Aug 2020
Singapore

DBS Bank - Singapore's leading consumer bank

  • Designed for Taiwan digital mobile banking, and transform core experience to Hong Kong markets
  • Worked with the design language system team to build design guideline and library, especially on the Android platform
  • Worked closely with stakeholders to identify critical opportunities and bring more new valuable features for customers

UX Designer

Jan 2015 - Feb 2018
Taipei, Taiwan

Design Information & Thinking Lab - Innovative hub devoted to user experience

  • Led MAPPIN project through a complete design process from problem finding, ideation, prototyping, testing to development
  • Worked with ASUS E-commerce design team to conduct testing and create a principle guideline
  • Led a wearable IOT project and worked with a tech innovation team to design for visual-impaired and hard of hearing users

Research Intern

Jun 2017 - Oct 2017
Chongqing, China

Chinese Consumer Center of Stans Foundation - Research center focused on Chinese consumer

  • Worked with senior researchers to conduct elderly research through recruiting criteria defining, interview guidance to analysis.
  • Hosted above 20 interview sessions.

Industrial Design Intern

Sep 2013 - Sep 2014
HsinChu, Taiwan

Gixia Group - Asian most influential innovative company

  • Led an interior design project for mall merchant
  • Engaged in different types of product projects, through a design process from ideation, sketching, prototype to 3D model.

Skills & Expertise

Research

  1. Contextual Inquiry
  2. User Interview
  3. Cultural Probes
  4. Kano Modal

Design

  1. Requirement Analysis
  2. UI Design
  3. Interaction Design
  4. Visual Design
  5. Prototyping
  6. Animation Design
  7. Sketch, Figma, XD, Illustrator, After Effect, ProtoPie, Principle, Invision

Testing

  1. Usability Test
  2. Questionnaire Survey Design

Education

Master's degree

2015 - 2018
Taipei, Taiwan

National Taiwan University of Science and Technology - Industrial and Commercial Design

Focused on design thinking, project management, UX Design & research field

Bachelor's degree

2011 - 2015
Taipei, Taiwan

Ming-Chi University of Technology - Industrial Design

Focused on industrial product design, prototype, human engineering, design methods

Languages

Chinese

  1. Native proficiency

English

  1. Professional working proficiency
irischen226@gmail.com

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